As an employee of our company, you will collaborate with each department
to create and deploy disruptive products. Come work at a growing company
that offers great benefits with opportunities to moving forward and learn
alongside accomplished leaders. We're seeking an experienced and outstanding
member of staff.
This position is both creative and rigorous by nature you need to think
outside the box. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Responsibilities
- Provide first-line technical support to end users across multiple departments and work environments.
- Handle incidents and service requests through ticketing systems, ensuring timely and accurate resolution.
- Troubleshoot hardware, software, and network issues for desktops, laptops, and peripherals.
- Perform Windows OS configuration, updates, and troubleshooting
- Manage and administer Active Directory (user accounts, password resets, group policies, permissions).
- Support basic networking tasks, including connectivity checks, IP configuration, and diagnosing network-related issues.
- Communicate effectively with users at different technical levels and ensure a positive support experience.
- Escalate unresolved issues to higher-level teams while maintaining clear documentation.
- Prepare technical reports, update knowledge base articles, and maintain proper documentation for all incidents.
Must Have
- Bachelor Degree or Higher
- 1-2 years of experience (Freshers are welcome with strong knowledge in IT field)
- Strong knowledge of Windows OS troubleshooting
- Proficient in Microsoft 365 applications
- Strong troubleshooting skills for technical and software issues.
- Hands-on experience with Active Directory (users, passwords, permissions)
- Familiarity with ticketing systems.
- Basic networking (IP, DNS, DHCP, connectivity).
- Hardware & software troubleshooting skills.
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Product
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
