IT Specialist at Suez- 5007

--Qsource Outsourcing Egypt--

Responsibilities

  • • Providing IT assistance to staff and customers.
     • Training end-users on hardware functionality and software programs.
     • Resolving logged errors in a timely manner.
     • Monitoring hardware, software, and system performance metrics. 
    • Updating computer software. as well as upgrading hardware and systems. 
    • Maintaining databases and ensuring system security. 
    • Documenting processes and performing diagnostic tests. 
    • Keeping track of technological advancements and trends in IT support.

Must Have

  • • A bachelor's degree in computer science, information technology, or similar.
    • 2- 4 years of experience as an IT support specialist.
    • Exceptional ability to provide technical support and resolve queries. 
    • In-depth knowledge of computer hardware, software, and networks.
    • Experience in documenting processes and monitoring performance metrics.
    • Ability to keep up with technical innovation and trends in IT support.
    • Exceptional interpersonal and communication skills

What's great in the job?


  • Great team of smart people, in a friendly and open culture
  • No dumb managers, no stupid tools to use, no rigid working hours
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Create content that will help our users on a daily basis
  • Real responsibilities and challenges in a fast evolving company
Our Product
Our Product

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What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

Perks

A full-time position
Attractive salary package.

Trainings

12 days / year, including
6 of your choice.

Sport Activity

Play any sport with colleagues,
the bill is covered.

Eat & Drink

Fruit, coffee and
snacks provided.