Responsibilities
- * First-line Support: Serve as the initial point of contact for users seeking technical assistance.
- * Troubleshooting: Diagnose and resolve technical issues related to computers, software, and network connectivity.
- * Remote Support: Provide remote support to users using remote desktop tools.
- * Hardware and Software Support: Install, configure, and troubleshoot hardware and software.
- * User Training: Conduct training sessions on basic computer skills, software usage, and troubleshooting techniques.
- * Incident Management: Log and track incidents, update status, and escalate issues as needed.
- * Knowledge Base Management: Contribute to and maintain a knowledge base of solutions and troubleshooting steps.
- * Asset Management: Inventory and manage IT assets, including hardware and software licenses.
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Product
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
