Responsibilities
- System & Security
- * Set a backup plan for all users’ data and all systems data regularly
- * Search for the most updated releases to maintain up-to –date software & data file security
- * Participate in the implementation of new systems when required
- * Monitor and report system performance for all internal clients. • Manage company’s surveillance system monitoring
- and maintenance on a weekly basis.
- IT Hardware
- * Manage IT hardware assets and accessories procurement upon request
- * Participate in the installation and upgrading of all software, hardware, cabling, terminals, and networking to
- meet users’ needs.
- Customer Service
- * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and
- hardware through standard help desk procedures upon request
- * Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
- * Follow up with Employees to ensure issue has been resolved.
- * Run a preventive maintenance plan for all computer users.
- * Track and route problems, requests, and document resolutions in FAQs knowledgebase.
- * Educate employees on all company practices related to cyber security through the awareness sessions done quarterly
- or as agreed with Dept. Head
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Product
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
