Backup Engineer - 6001

--Qsource Outsourcing Egypt--

Responsibilities

  • Provide client support and technical issue resolution.
  • Diagnoses and resolve technical hardware and software issues.
  • Advise user on appropriate action.
  • Follow standard helpdesk procedures.
  •  Identify and escalate situations requiring urgent attention. Logging users' queries.




Must Have

  • - Bachelor's degree in computer science or IT related
  • - Excellent command of English language
  • - Good knowledge of MCSA & CCNA
  • - Presentable

What's great in the job?


  • Great team of smart people, in a friendly and open culture
  • No dumb managers, no stupid tools to use, no rigid working hours
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Create content that will help our users on a daily basis
  • Real responsibilities and challenges in a fast evolving company
Our Product
Our Product

Discover our products.

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What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

Perks

A full-time position
Attractive salary package.

Trainings

12 days / year, including
6 of your choice.

Sport Activity

Play any sport with colleagues,
the bill is covered.

Eat & Drink

Fruit, coffee and
snacks provided.